Shipping policy
SHIPPING POLICY
Last updated: September 17, 2026
Thank you for shopping with Lark & Lull.
This Shipping Policy explains how orders placed through larkandlull.com are processed and delivered.
SHIPPING DESTINATIONS
Lark & Lull currently ships to eligible addresses within the United States.
If additional destinations become available, they will be shown during checkout.
ORDER PROCESSING
Orders are typically processed within 2–3 business days.
Business days are Monday through Friday, excluding U.S. federal holidays.
Orders placed during weekends, holidays, product launches, promotions, or periods of unusually high order volume may require additional processing time.
DELIVERY ESTIMATES
After an order has been processed and transferred to the carrier, standard U.S. delivery typically takes approximately 3–8 business days.
Processing time and carrier transit time are separate.
Delivery dates are estimates and are not guaranteed unless an express service specifically states otherwise.
SHIPPING COSTS
Available shipping methods and the applicable shipping charge will be displayed before you complete checkout.
Certain subscription refill orders may qualify for free shipping as described on the applicable product page and at checkout.
If a one-time purchase or another order includes a shipping charge, the full shipping cost will be displayed before payment is completed.
There are no undisclosed shipping charges added after checkout.
SUBSCRIPTION REFILLS
Where stated on the product page or during checkout, qualifying Lark & Lull subscription refills include free standard shipping.
The shipping method available for a subscription refill may differ from shipping methods available for one-time orders.
ORDER CONFIRMATION
After you place an order, you will receive an order confirmation at the email address provided during checkout.
Receiving an order confirmation means we have received your order. It does not necessarily mean that the order has already shipped.
TRACKING
When tracking is available, you will receive a shipment confirmation email containing your tracking information after your order has been shipped.
Tracking information may require additional time to become active after the carrier receives the shipment.
DELIVERY DELAYS
Carrier delays may occasionally occur due to weather, transportation disruptions, peak shipping periods, natural disasters, or other events outside the reasonable control of Lark & Lull.
If your tracking information has not updated for an extended period or your order appears to be significantly delayed, contact:
support@larkandlull.com
INCORRECT SHIPPING INFORMATION
Customers are responsible for providing complete and accurate shipping information during checkout.
If you notice an error in your shipping address, contact support@larkandlull.com as soon as possible.
We will make reasonable efforts to assist you, but we cannot guarantee that an address can be changed after an order has entered processing or has been transferred to the carrier.
Lark & Lull is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information supplied by the customer.
LOST PACKAGES
If tracking indicates that a package has been delivered but you cannot locate it, please check the delivery area, household members, neighbors, and any location where the carrier may have safely left the package.
If you are still unable to locate the shipment, contact us at support@larkandlull.com and we will assist you with the next available steps.
DAMAGED ORDERS
If your order arrives damaged, contact us at support@larkandlull.com.
Please provide your order number and photos of the product and packaging when possible.
For additional information regarding damaged products, refunds, and returns, please review our Returns & Refunds Policy.
CONTACT
Questions regarding shipping or delivery can be sent to:
Lark & Lull
support@larkandlull.com
